Family Time - Three Generations 400 Piece Jigsaw Puzzle

Bought four stadium puzzles April 14 2025 Built the Detroit Tigers won missing one piece. Customer Service is only on the website tells you to fill a form out and they will send you a replacement one if they have it if not, you will receive. Who knows what in 4 to 6 weeks. If you buy a new puzzle from them, it takes 2 to 3 days. I built Michigan Stadium one Next it's missing five pieces website. Customer Service says you could only fill that form out once a year or they discard it so basically they do nothing for you. They need to do better they can put a system in place that would weigh the box similar to the self check out at the grocery stores. It knows if you even put an item in a bag because it's by weight. I've been building puzzles for a year now since I came disabled and I use white Mountain puzzles and never had any issues. But I liked the stadium ideas at masterpieces. But if you can't get the whole puzzle it's useless. It's a waste of money and our Customer Service is nonexistent.

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