Puzzle Support

We are so sorry you received a puzzle with missing pieces. We can help! 

Unfortunately, MasterPieces doesn't have a way to create individual replacement pieces for puzzles because no two puzzles are cut the same. Still, we understand how frustrating a missing piece can be.

To help prevent missing pieces, we offer a variety of puzzle storage and organizing solutions designed to keep your pieces safe and secure.

Please use the provided link to our "Product Quality Support" form to give us the basic information needed to send you a replacement.  A confirmation pop-up will appear once you have successfully submitted the form. 

https://forms.gle/JqVf8D4xqjCMuaJFA (if link doesn't work please copy and paste to your browser)

 
*Certain restrictions may apply. All restrictions are listed on the Quality Support Form.